TERMS AND CONDITIONS

Weleda has conveyed to us, Living Options Sdn. Bhd., a company registered in Malaysia (hereinafter referred to as “Weleda Malaysia”), the exclusive selling and distribution rights for dietetic, cosmetic and pharmaceutical products (hereinafter called “Weleda Trade Products”). The Weleda Malaysia website at www.weleda-malaysia.com is owned and operated by Weleda Malaysia. By accessing this website, you acknowledge that you have read and understood all the terms and conditions including the Privacy Policy concerned and agree to be bound by them. The Weleda Trade Products could be purchased online, subject to the applicable terms and conditions and will only be sold and delivered within Malaysia. We shall not deliver any such products outside of Malaysia. We reserve our right to amend any of the terms and conditions concerned without notice and as such, we advise you to read all terms and conditions whenever you access this website.  


Account of Users

All users of this website are responsible for maintaining the confidentiality of their account and password and are solely responsible for any activities conducted under their account. Children below the age of eighteen (18) who wish to purchase any Weleda Trade Products on this website can do so through their parents or guardians.


Precision

We endeavor to be as accurate as possible in describing the Weleda Trade Products, pricing and availability. However, to the extent allowed by applicable laws, we do not warrant that the product descriptions, colors or other contents available on the website are 100% accurate or error-free.
 

Copyright

All trademarks, including logos and contents in whatever form available on this website, are our/Weleda’s property (whichever is appropriate) and are protected under applicable laws. You may download and store any part of the contents for personal and non-commercial use only but all intellectual property rights in such contents remain with us/Weleda (whichever as appropriate). You shall not use any of the contents found on this website without the prior written consent of Weleda Malaysia or commit any act that is illegal and cause a disruption to the proper working of the website. 
 
Comments and Messages

Any comments, messages, and suggestions posted on this website shall become our property and we shall use such postings for our own purpose, without any compensation or remuneration in any form.

We shall remove any posted contents that violate the terms of use of the website and shall edit or remove such contents without notice. You shall be liable for any wrongful use of the website and we reserve our right to refuse service or terminate any account, for any reason whatsoever, at our sole discretion.

You are prohibited from posting any messages that are abusive, defamatory, obscene or profane or that violate any applicable laws of Malaysia or otherwise.
 

Cookies and Third-Party Links

Cookies are temporary files stored on your computer and it helps to identify you and your internet protocol address. Cookies help to personalize and enhance your browsing experience and any personal data collected will be protected in accordance with our Privacy Policy. You can disable the cookies by adjusting the settings on your computer. 
 
We shall not be responsible for any use of third party links found on our website.  Any such use by you of the links to third party websites shall be at your own risk as these third party websites have their own respective privacy policies, terms and conditions, and practices.


Pricing

We accept payment vide credit cards (Visa or Mastercard) and prices quoted for products displayed on the website are in Malaysian Ringgit and are exclusive of shipping charges and Sales and Services Tax (SST). While we always endeavor to provide accurate pricing information for the Weleda Trade Products displayed, sometimes a typographical error might occur. We shall be entitled to the right to refuse or cancel any order for product(s) that is incorrectly priced, whereby any money paid will be reimbursed accordingly.


The expiry date of Product 

Weleda does not use artificial preservatives in its products and as such the shelf life can be as little as 18 months from the date they were made. When a product is sent to a buyer, there will be at least 6 months of shelf live left for the use of the product. In the case of special promotions, the shelf life will be shorter, but at least 2 months from the date the product was sent.
 

Orders

We reserve the right to refuse, cancel or limit the quantity of any products purchased for any reason whatsoever and in doing so, we will notify the customer concerned. The reasons for the refusal, cancellation or limiting the supply of a product might be because of inaccuracies or errors in product pricing, shortage of the product concerned or due to any fraud identified. In such situations, any money paid will be reimbursed accordingly. Additional information may be needed at times to verify an order. 

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